Refund & Rescheduling Policy

At The Hawaiian Dance Company, every show is booked with care, planning, and love. When you pay your 50% deposit, you’re officially reserving your dancers — and we turn away other clients for that time.

All deposits are non-refundable.

⸻

Need to Reschedule?

We totally understand that things come up. If you need to reschedule, just give us at least 60 days’ notice and we’ll happily move your date (subject to our availability).

Less than 60 days? We’ll try — but we can’t guarantee availability, and your deposit may be forfeited.

⸻

Rain or Shine Policy

We do not cancel shows due to rain.

If your event is outdoors, you must have an indoor backup option. We cannot allow last-minute cancellations due to weather — our dancers have prepped, planned, and turned down other work for your date.

⸻

Fire Performances – Venue Approval Required

If you’ve booked our Fire Finale or any fire-related performance, it is your responsibility to get approval from your venue.

Do not book a fire show unless you’ve confirmed your venue allows it.

We do not offer refunds if your venue says no to fire after you’ve booked.

⸻

If You Absolutely Must Cancel…

In rare, unavoidable situations (like a venue closure or family emergency), we’ll review things case by case.

We will always try to be fair — but we reserve the right to decide how to handle each situation.

In these cases, we may refund your balance minus a 25% booking and admin fee.

This is to cover the time we’ve spent planning, communicating, and turning down other clients.

No full refunds will ever be given, due to processing and administrative costs.

⸻

In Summary

Please only book once your:

• Venue is secured

• Entertainment is approved

• Event is a go

We’re a small business with big heart — and we go all in for our clients. We ask that you do the same for us.

With warm aloha,

The Hawaiian Dance Company